The University introduced the mobile ordering app, Transact, for all Summerfields and Weshop orders on Monday, Nov. 9. The change was announced in an all-campus email on Nov. 6. The app can be downloaded for free from the Google Play or App Store.
According to Bon Appétit Resident District Manager Michael Strumpf, the idea for mobile ordering at Summerfields and Weshop had been in the making for a while.
“We’ve been working with Transact since the summer on the deployment of the new mobile order application,” Strumpf wrote in an email to The Argus. “While it took us longer than we had hoped to get the application up and running, we’re optimistic it will provide students an easy and safe way to place orders at Summerfields and WesShop.”
Strumpf also assured that there would not be any employment changes, as Bon Appétit employees working at Summerfields and Weshop will continue to prepare orders made through the app.
“Once installed select Wes2Go and pick your app icon,” the all-campus email announcing Transact reads. “Your sign-in info is your Wesleyan credentials. The app already has your point and meals information and you can add a credit card under your profile.”
When users place an order, they are provided an estimation of how long the order will take to prepare.
“The app will give an estimate of when your order should be ready, however you will get a notification when it’s ready for pick-up,” the email read. “Please pick up your order within a half hour of receiving your confirmation.”
Summerfields orders are picked up inside Summerfields, while Weshop orders are picked up at the store’s outside window.
Students who prefer to order in-person and not through the app are still able to do so for a limited number of items.
“We will continue to provide options for students that don’t have a mobile device or choose not to use one,” Strumpf wrote. “They can continue to walk-up and place their orders at Summerfields and Weshop.”
Strumpf foresees that the app will be used for the remainder of the academic year and possibly for years afterwards.
“We anticipate the app will be used through the spring semester and beyond,” Strumpf wrote.
Hannah Docter-Loeb can be reached at firstname.lastname@example.org